650+
Parking areas across Denmark
150 000+
Mobile app users
6+
Years of partnership
When COPARK was founded in 2018, its co-founders had a simple but demanding ambition: to build a parking operation that residents and businesses would genuinely want to use. To do that, they knew they needed technology that could grow with them — reliable at the core, flexible at the edges, and brilliant in the hands of their end customers.
In 2019, a year after their start, COPARK made the switch to Giant Leap Technologies. Six years later, they are a full-platform customer operating more than 650 parking areas — and they're just getting started.
From One Module to a Full Platform
COPARK's journey with Giant Leap began with PocketControl, the enforcement solution that gives parking operators full visibility and control of their sites. It wasn't long before the team saw what was possible with a modular, expandable platform. DigitalPermit followed, with the mobile app, PEZ for administration and invoicing, and most recently, AutoPark for ticketless, ANPR-powered parking.
Each addition has been deliberate — solving a real operational problem and, crucially, improving the experience for COPARK's customer base.
The core system and the core modules are very reliable and stable. And if there are any critical issues, which in fact happen very rarely, they are immediately taken care of.
Jess Pries-Hansen
Co-founder, COPARK
The App That Wins Customers
With over 150,000 users, the mobile app provided by Giant Leap Technologies isn't just a nice-to-have. It's the reason residents choose COPARK over competitors. The secret? Radical simplicity. The app is designed around just two core actions, making it intuitive enough for any resident — whether they're registering a visitor, managing a subscription, or checking their parking status.
This philosophy shapes how COPARK evaluates every new feature or product: not by how sophisticated it is on the back end, but by how seamless it feels to the person using it on the street.
That end-customer focus has also shaped how COPARK views its vendor relationship. The key question they ask is never "is this easy for us to manage?" — it's whether the final product delivered to the resident is top quality.
A Single Platform for a Simpler Operation
With 650 areas spread across Denmark and a team of around 42 people, most of them out in the field, operational simplicity isn't a luxury. It's a necessity. Managing enforcement, permits, ticketless parking, invoicing, and the customer app through a single, connected platform has been a game-changer.
For COPARK's parking attendants, PocketControl has become the tool they rely on every day — and one they genuinely appreciate. The platform's usability stands out even for staff who have previously worked with other systems.
Looking Ahead: The Power of Operational Data
As COPARK continues to grow, data has emerged as the next frontier. The team is eager to connect the dots between field activity and operational performance — understanding time spent per site, visit frequency, and how it all correlates with enforcement outcomes. With Giant Leap's focus on enabling data-driven insights data the partnership is poised to unlock exactly that level of intelligence — turning the data already flowing through the platform into a genuine competitive advantage.
For COPARK, the path forward is the same as it's always been: find the right tools, run them well, and make sure every resident who parks in one of their 650 areas has an experience that keeps them coming back.
